Building a long-term relationship with your readers

A recent survey from Reuters found that 52% of media executives will focus on reader revenues this year, and we know that leading publishers invest more in engagement than acquisition. So how do you build a long-term relationship with your readers? Today as a Valentine’s Day’s special, we take a look at what has worked[…]

Frequency is the highest predictor for retention

The latest release from the Medill Local News Initiative at Northwestern is another strong indicator of a changing perspective among many leading publishers. In a study of over 13 terabytes of subscriber data from the Chicago Tribune, Indianapolis Star, and San Francisco Chronicle, they found that regular reading habits were the most strongly correlated with subscriber[…]

Why leading publishers invest more in engagement than acquisition

A recent survey from INMA found that 59% of publishers spend less on engagement than they do on acquisition. This is a staggering number when we see that the most successful publishers are the ones investing more in their engagement strategies—for example Financial Times now spends 3x more on engagement than acquisition. This week we’re[…]

6 Lessons for Publishers in the New Year

As we begin the new year, we look back at six of the top lessons from Nieman Lab’s annual list of journalism predictions. Pivot to reader revenue “With reader revenue what matters is not the volume of clicks but the number of readers who find great value in a publication’s content. This requires publishers to[…]

Digital strategy for 2019: case studies from 5 leading newspapers

As you finalise your 2019 strategy, we have best practices from leading publishers from Europe, the US, and Africa summarised in five case studies. See how The New York Times, De Telegraaf, Ouest-France, The Guardian, and Tiso Blackstar Group are planning for 2019. #1. Focus on engagement, not just conversion (The New York Times) “To[…]

Subscribe for weekly publishing insights

Weekly insights on digital publishing, artificial intelligence, and paid content in your mailbox.